Check Payment Status
Go to the “Payment History” or Bank Transaction History / UPI / Net Banking SMS
Take screenshots/receipt of the transaction showing:
Date & time
Transaction ID
Amount deducted
Application reference number (if shown)
Wait for 24 Hours (If Just Paid)
Sometimes it takes up to 24 hours for payment to be reflected due to server delay.
If it’s been less than 24 hours, wait and check again.
Contact JKSSB Helpline Immediately
Use official communication for help:
📞 Helpline Numbers:
0191-2461335 (Jammu)
0194-2435089 (Srinagar)
📧Official Email:
ssbjkgrievance@gmail.com or check if there is a dedicated help email mentioned in the official advertisement.
➡️ Include in your email:
Full Name
Application Number
Registered Email & Mobile
Screenshot of payment proof
Error screenshot or message
Brief explanation (mention fee deducted but form not submitted)
Keep Proof Safe
Save/download:
Fee receipt / bank deduction proof
Screenshot of “Not Submitted” status
Your filled application preview (if available)
Do Not Re-apply Unless Instructed
If you re-apply and pay again, you may not get a refund.
Wait for JKSSB’s confirmation or resolution.
Sample Email Template (You Can Copy & Send):
Subject: Fee Deducted but Application Not Submitted – JKSSB Naib Tehsildar Form
Dear Sir/Madam,
I have filled the online application form for the post of Naib Tehsildar under JKSSB. I have completed all steps and made the payment. However, the portal still shows that my form is “Not Submitted.”
Details:
Name: [Your Name]
Application ID: [If available]
Registered Email: [Your Email]
Mobile Number: [Your Mobile]
Transaction ID: [Bank/UPI ID]
Date of Payment: [Date]
I have attached the screenshot of the payment deduction for your reference. Kindly look into the matter and advise on the next steps.
Thank you,
[Your Name]