JKSSB Online Application Portal Facing Technical Glitches: Candidates Demand Deadline Extension
Thousands of aspirants applying for various posts under the Jammu & Kashmir Services Selection Board (JKSSB) are reportedly facing serious technical problems while submitting their online forms. Candidates applying for posts such as Constable (JKP) and vacancies in departments like Transport, Handicrafts, and Animal Husbandry have highlighted repeated system errors on the official portal of Jammu and Kashmir Services Selection Board.
As the deadline approaches—especially for the ongoing Jammu and Kashmir Police Constable recruitment (closing March 2, 2026)—many applicants claim the website becomes slow, unresponsive, or crashes entirely. This has led to widespread appeals for an extension of the last date.
Major Technical Issues Reported
1. Failed Live Photo Capture
Many candidates are unable to complete the mandatory live photograph verification. The system either fails to detect the face or does not capture the image properly.
2. Payment Failure / Pending Status
Several applicants reported that the application fee amount was deducted from their bank accounts, but the application status remains “Not Submitted” or “Pending.”
3. Document Upload Problems
Candidates are struggling to upload required documents such as educational certificates, domicile, category certificates, and photographs. Files either fail to upload or disappear after submission.
4. Website Freezing & Slow Response
Close to the application deadline, the JKSSB portal reportedly becomes extremely slow due to heavy traffic, leading to incomplete submissions and login failures.
Key Troubleshooting & Practical Solutions
Live Photo Capture Issue – What to Do?
• Use a high-quality webcam or a mobile phone with good camera clarity.
• Ensure proper lighting; use a flashlight or sit in a well-lit room.
• Remove caps, sunglasses, or masks.
• If the issue persists, try:
Switching browsers (Google Chrome recommended).
Clearing browser cache and cookies.
Using a desktop instead of a mobile device.
Payment Failure – Important Advisory
If your money is deducted but the application shows “Not Submitted”:
• Wait at least 24–48 hours before taking further action.
• Do NOT immediately repay, as it may result in double deduction.
• Check your payment gateway transaction status.
• After 48 hours, if status remains unchanged, contact the official helpline.
Document Upload / Snapshot Issues
Ensure:
• File size is within the prescribed limit (as mentioned in notification).
• File format is correct (JPEG, JPG, or PDF as required).
• Use a desktop browser instead of mobile for better compatibility.
• Rename files without special characters (avoid @, #, %, etc.).
If documents appear missing after upload, refresh the page and recheck before final submission.
Form Freezing or Portal Slow?
Heavy traffic near deadlines causes server overload.
Best practice:
• Fill and submit the form during non-peak hours (early morning or late night).
• Save each section carefully before moving ahead.
• Avoid using public Wi-Fi connections.
Contact & Grievance Support
If problems continue:
• Contact Official Helpline (Jammu): 0191-2461335
• Use the “Register Grievance” option available on the official JKSSB website.
Candidates should keep screenshots of errors and payment receipts for reference.
Special Advisory for JKP Constable Recruitment (Closing March 2, 2026)
Applicants for Jammu and Kashmir Police Constable posts must:
• Update all qualifications properly in the Profile Section before applying.
• Ensure category, domicile, and educational details are accurate.
• Double-check uploaded documents before final submission.
Failure to update the profile section correctly may lead to rejection of candidature.
Departments Where Issues Are Being Reported
Technical complaints are not limited to Constable posts only. Candidates applying for vacancies in:
• Transport Department
• Handicrafts Department
• Animal Husbandry Department
have also reported similar portal-related problems.
Growing Demand for Deadline Extension
Due to widespread technical glitches and the approaching deadline, many aspirants are requesting the Jammu and Kashmir Services Selection Board to extend the last date of submission. Candidates argue that system errors beyond their control should not affect their opportunity to compete fairly.
Conclusion
Online recruitment portals are meant to simplify the process, but recurring technical failures are causing stress among aspirants in Jammu & Kashmir. With thousands of candidates trying to apply simultaneously, server capacity and system efficiency become critical.
Until official clarification or extension is announced, candidates are advised to:
✔ Apply early
✔ Keep documents ready
✔ Avoid last-minute submission
✔ Monitor official notifications regularly
Timely action and awareness can prevent unnecessary complications during this crucial recruitment phase.